Communication is the most important aspect of retention of your agents. They need to continually be reminded of the value and support you bring to them. A "Standard" Intranet can have the following COMMUNICATION Features:
Announcements
Calendar of Events
We can give you those OR incorporate your current ones... but we take it to the next level is by providing the following:
The Homepage - we take over the first and most crucial object of their attention online.
Ask AgentsPlanet - an additional support tool where agents can get their questions answered directly through the intranet by whomever is best qualified to answer.
Company Chat - Both individual direct chat and group chat are available
Want to know more about our other benefits? Click on the subject below:
